Privacy Policy

Last Updated: June 2025

B3 Host Communications (“B3 Host,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and services.

1. Our Services

B3 Host Communications provides technology and communications infrastructure services, including but not limited to:

  • Domain registration and DNS management

  • Website hosting and related infrastructure

  • Business email services

  • VoIP phone and SMS communications

  • Website development and technical support

B3 Host does not provide healthcare, clinical, or professional advisory services and does not act as a custodian or processor of regulated industry data.

2. Information We Collect

We collect only the information reasonably necessary to provide and support our services.

a) Account and Billing Information

When you sign up for services, we may collect:

  • Name

  • Business name

  • Email address

  • Phone number

  • Billing address

  • Payment and transaction information

b) Technical and Usage Information

We may automatically collect limited technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Log files related to service operation, security, and troubleshooting

c) Website Communications

If you contact us through our website, we may collect:

  • Your name

  • Email address

  • The content of your message

D) Messaging & Carrier Registration Information

For clients using SMS or messaging services, we may collect or transmit business identification information required by mobile carriers or industry partners, such as business name, address, website, and business contact details, for the purpose of provisioning and maintaining messaging services.

This information is used solely to support messaging functionality and applicable compliance requirements and is not used for marketing purposes or sold to third parties.

3. Information We Do Not Collect

B3 Host Communications does not collect, store, process, or access:

  • Medical records

  • Clinical notes or charts

  • Diagnoses or treatment information

  • Health intake forms

  • Personal Health Information (PHI) or similar regulated data

Any content, data, or information entered into client-managed websites, email accounts, phone systems, or third-party tools is controlled by the client. B3 Host does not review or access client content except where required for technical support at the client’s request.

4. Tool-Only & Sensitive Information Disclaimer

B3 Host Communications provides technology infrastructure and communications tools only.

Some clients may operate in regulated industries or jurisdictions with specific privacy or data-protection requirements. Responsibility for regulatory compliance, data collection practices, and data management rests solely with the client.

Our VoIP and communications services are delivered via platforms that support industry-standard security safeguards, including secure transport and encryption when configured appropriately. These platforms are commonly used in regulated environments; however, B3 Host does not store, manage, or control sensitive or regulated client data and does not act as a data custodian or processor.

5. How We Use Information

We use personal information for the following purposes:

  • To provide and manage services

  • To process billing and payments

  • To communicate with clients regarding services

  • To provide customer support

  • To maintain system security and performance

  • To comply with applicable legal and contractual obligations

6. Information Sharing

We do not sell personal information.

We may share limited information with:

  • Payment processors

  • Infrastructure, hosting, and communications providers

  • Contractors or service partners involved in service delivery

Such parties are required to handle information in a manner consistent with industry-standard security practices.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website usage

  • Enhance user experience

You may control cookie usage through your browser settings. Disabling cookies may affect certain site features.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse.

While no system is completely secure, we take appropriate measures to reduce risk and protect information entrusted to us.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal, accounting, and operational requirements

  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Request access to personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion where legally permitted

Requests can be submitted using the contact details below.

11. Third-Party Links

Our website may contain links to third-party websites. B3 Host Communications is not responsible for the privacy practices or content of those external sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Information

For privacy-related questions or requests, please contact:

B3 Host Communications
Email: privacy@b3host.com
Website: https://b3host.com